I-State Truck Center's Billings Montana location is seeking a skilled Body Shop Estimator to join our heavy-duty diesel truck body shop team. The ideal candidate will be responsible for assessing vehicle damage, preparing accurate repair estimates, and coordinating with customers, insurance companies, and technicians to ensure high-quality repairs and exceptional customer service. This role requires expertise in heavy-duty truck repair, strong attention to detail, and excellent communication skills.

Key Responsibilities

• Damage Assessment: Inspect heavy-duty diesel trucks and related equipment to evaluate collision or operational damage, identifying all necessary repairs to restore vehicles to pre-loss condition.
• Estimate Preparation: Prepare detailed and accurate repair estimates using industry-standard software (e.g., Audatex, CCC ONE, or Mitchell), including parts, labor, and materials costs specific to heavy-duty diesel trucks.
• Customer Interaction: Communicate with customers to explain repair processes, estimate costs, and timelines, ensuring transparency and addressing any concerns promptly.
• Insurance Coordination: Collaborate with insurance adjusters to negotiate repair costs, submit estimates, and secure approvals for repairs, ensuring compliance with insurance requirements.
• Shop Coordination: Work closely with body shop technicians to verify repair feasibility, recommend repair methods, and ensure estimates align with shop capabilities and industry standards.
• Parts Sourcing: Identify and source appropriate parts for heavy-duty diesel trucks, coordinating with suppliers to ensure availability and cost-effectiveness.
• Documentation: Maintain accurate records of estimates, repair orders, and customer communications, ensuring all documentation complies with company and regulatory standards.
• Quality Assurance: Review completed repairs to ensure they meet quality standards and align with the original estimate.
• Stay Updated: Keep abreast of industry trends, repair techniques, and advancements in heavy-duty diesel truck technology to provide accurate and competitive estimates.

Qualifications

• Experience: Minimum of 2-3 years of experience as a body shop estimator, preferably in a heavy-duty diesel truck or commercial vehicle repair environment.
• Technical Knowledge: Strong understanding of heavy-duty diesel truck systems, including frames, suspensions, and body components, as well as collision repair techniques.
• Software Proficiency: Experience with estimating software (e.g., Audatex, CCC ONE, Mitchell) and familiarity with Microsoft Office Suite.
• Certifications: I-CAR or ASE certifications in collision repair or estimating preferred but not required.
• Communication Skills: Excellent verbal and written communication skills to interact with customers, insurance adjusters, and team members effectively.
• Attention to Detail: Ability to produce precise estimates and identify all necessary repairs to ensure quality and cost accuracy.
• Problem-Solving: Strong analytical skills to assess complex damage and recommend effective repair solutions.
• Team Player: Ability to work collaboratively in a fast-paced environment, coordinating with technicians, parts suppliers, and management.

Education

• High school diploma or equivalent required.
• Vocational or technical training in automotive or heavy-duty vehicle repair preferred.

Work Environment

• Location: On-site at our heavy-duty diesel truck body shop.
• Physical Requirements: Ability to walk, stand, and inspect vehicles for extended periods; occasional lifting of up to 50 lbs.
• Schedule: Full-time, Monday through Friday, with occasional overtime as needed to meet shop demands.

Employee Benefits:

• Competitive Wages – Be paid your worth!
• Uniforms - supplied by Interstate!
• Tool program - available
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
• Pet Insurance – We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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